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Privacy Policy | Governance Docs

Privacy Policy

Governance Docs Privacy Policy

Last Updated:  21 April 2026

GovernanceDocs (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by GovernanceDocs.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, GovernanceDocs.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to GovernanceDocs, that is responsible for your information under this Privacy Policy.

  • Country: where GovernanceDocs or the owners/founders of GovernanceDocs are based, in this case is United Arab Emirates

  • Customer: refers to the company, organization or person that signs up to use the GovernanceDocs Service to manage the relationships with your consumers or service users.

  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit GovernanceDocs and use the services.

  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

  • Personnel: refers to those individuals who are employed by GovernanceDocs or are under contract to perform a service on behalf of one of the parties.

  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

  • Service: refers to the service provided by GovernanceDocs as described in the relative terms (if available) and on this platform.

  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

  • Website: GovernanceDocs’s site, which can be accessed via this URL: www.governancedocs.com

  • You: a person or entity that is registered with GovernanceDocs to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

  • Name / Username

  • Email Addresses

We also collect information from mobile devices for a better user experience, although these features are completely optional:

  • Phonebook (Contacts list): Your contacts list allows the website to be much more easy to use by the user, since accessing your contacts from the app makes you save tons of time.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions

  • To administer a contest, promotion, survey or other site feature

  • To send periodic emails

When does GovernanceDocs use end user information from third parties?

GovernanceDocs will collect End User Data necessary to provide the GovernanceDocs services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does GovernanceDocs use customer information from third parties?

We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a GovernanceDocs customer, we receive information from a third party that provides automated fraud detection services to GovernanceDocs. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share collected information, both personal and non-personal, with third parties such as advertisers, promotional partners, and content providers whose products or services may interest you. This may also include our affiliates and business partners. In the event of a merger, asset sale, or business transfer, your information may be shared with or transferred to successors.

We may use trusted third-party service providers for services such as hosting, database management, email handling, marketing, payment processing, customer support, and order fulfillment. Your information may be shared with them as necessary to perform these functions.

We may share log data, including IP addresses, with analytics partners, developers, and ad networks. This data may be used to estimate general location, device type, connection details, and website interactions, and may be aggregated for reporting, research, and auditing purposes.

We may also disclose your information to law enforcement, government authorities, or other parties when required to comply with legal obligations, respond to claims or legal processes, protect rights and safety, or prevent unlawful or harmful activities.

Where and when is information collected from customers and end users?

GovernanceDocs will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email, you agree to receive communications from us. You can unsubscribe at any time using the opt-out link in our emails. We only contact users who have given permission and do not send unsolicited spam. Your email may be used for targeted advertising on platforms like Facebook, limited to users who have opted in. Emails provided during order processing are used only for order updates. If submitted through other methods, they may be used for purposes outlined in this Policy.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide GovernanceDocs to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement various security measures to protect your personal information when you place an order or submit data. Sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted within our payment provider’s systems, accessible only to authorized personnel who are required to keep it confidential.

We do not store sensitive details such as credit card numbers or financial information after a transaction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and your information may still be at risk in the event of a breach despite our safeguards.

Could my information be transferred to other countries?

GovernanceDocs is incorporated in United Arab Emirates. Information collected through our website, direct interactions, or support services may be transferred to our offices, personnel, or third parties worldwide.

This information may be processed and stored in countries that may not have the same data protection laws as your jurisdiction. By using our Services, you consent to the transfer and hosting of your information across borders, to the extent permitted by applicable law.

Is the information collected through the GovernanceDocs Service secure?

We take reasonable measures to protect your information, including physical, electronic, and managerial safeguards to prevent unauthorized access and ensure proper use. However, no system is completely secure. Human error, system failures, or intentional misuse can still occur. While we strive to protect your data, we cannot guarantee absolute security. Where required by applicable law, our responsibility to protect your information will be assessed based on standards of intentional misconduct.

Can I update or correct my information?

Your rights to update or correct information depend on your relationship with GovernanceDocs. Personnel may do so according to internal company policies.

Customers may request to (1) update or correct their personal information, (2) change communication preferences, or (3) delete their data by contacting us or canceling their account (subject to the terms below). These changes do not affect data already shared with third parties in line with this Policy. We may verify your identity before processing requests, and you are responsible for keeping your account credentials secure.

Complete removal of all data may not always be technically possible due to system backups. However, once a request is received, we will update or delete personal data from active systems as soon as reasonably practicable.

If you are an end user, you should contact the organization you interact with to access, update, or delete your information.

Personnel

If you are a GovernanceDocs worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of GovernanceDocs or any of its Corporate Affiliates (as defined herein), or that portion of GovernanceDocs or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with GovernanceDocs, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of United Arab Emirates without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of United Arab Emirates, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using GovernanceDocs or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

This Privacy Policy applies only to the Services. The Services may include links to third-party websites not operated or controlled by GovernanceDocs. We are not responsible for the content, accuracy, or opinions on those sites, and we do not monitor or verify them.

When you leave our Services via a link, this Privacy Policy no longer applies. Your use of third-party websites is subject to their own policies. These parties may use cookies or other methods to collect information about you.

Cookies

GovernanceDocs uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser’s help menu for more information.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

Kids’ Privacy

We do not knowingly collect personal data from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that personal data has been collected from a child under 13 without verified parental consent, we will promptly delete it from our systems.

Privacy Policy Update

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display or provide access to third-party content, products, or services, including links to external websites (“Third-Party Services”).

GovernanceDocs is not responsible for the accuracy, legality, quality, or any other aspect of these Third-Party Services and assumes no liability for them.

These services are provided for convenience only. Your access and use are at your own risk and subject to the third party’s terms and conditions.

Tracking Technologies

  • Cookies

We use Cookies to enhance the performance and functionality of our $platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the $platform as we would not be able to remember that you had logged in previously.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

About personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.

  • Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.

  • Personal data should be held no longer than necessary to fulfil its purpose.

  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

GDPR importance?

GDPR sets requirements for how personal data is collected, processed, and protected, with stricter enforcement and penalties. GovernanceDocs takes data privacy seriously and maintains security practices that meet or exceed these standards.

Data Subject Rights – Access, Portability, and Deletion

We support GDPR data subject rights, including access, portability, and deletion of personal data. GovernanceDocs stores and processes data through vetted, DPA-compliant vendors.

We retain personal and conversation data for up to 6 years unless your account is deleted. Upon deletion, data is removed in line with our Terms and Privacy Policy and is not retained beyond 60 days.

If you handle EU customer data, you can access, update, retrieve, or delete personal data through our platform. Our support team is available to assist with any related questions.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

  • Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

  • Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.

  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

  • Right to Access and Information: You have the right to submit a verifiable request to obtain details about: (1) the types of Personal Information we collect, use, or disclose; (2) the purposes for which we collect or use each category of Personal Information; (3) the sources from which we obtain Personal Information; and (4) the specific Personal Information we have gathered about you.

  • Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

  • Right to Deletion: You have the right to submit a verifiable request to close your account, upon which we will delete the Personal Information we have collected about you.

  • Right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you submit a request, we will respond within one month. To exercise any of these rights, please reach out to us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Contact Us

Don’t hesitate to contact us if you have any questions.